Shipping policy

We currently only ship within Thailand and selected Southeast Asia countries. Orders are typically processed and transferred to our delivery partners within 1-3 days, but no more than 5 business days post purchase. Please make sure the address is correct as an incorrect address may significantly delay your order.

In an effort to get your orders out faster, our shipping software will automatically combine shipments when it is able. However, we are unable to accommodate requests to manually combine orders or refund shipping charges. Orders that are combined result in a heavier package, which means more postage is required to ship the order.

Petit Pie is not responsible for change of address or packages lost or delayed in the mail system.

Sale Shipping: Sale items are Final Sale. Sale orders will begin shipping immediately but may take up to 2-4 weeks to ship due to high volumes

 

International Shipping

All orders are shipped using our international delivery partners. There is no tracking beyond the Thailand postal system. Packages may take 2-8 weeks to arrive, depending on the country.

The customer is responsible for any additional fees that may apply to your package once it arrives in your country (taxes, tariffs, customs, duties, etc.). These fees are set by and paid to your country, and are not paid to Petit Pie.

Countries we ship to: Singapore, Hong Kong, Malaysia, Indonesia, and Brunei

Please note: Due to high shipping expenses, all international orders are final sale and may not be returned for any reason.